Tips on Life in Small Bites

Languages of Apology Outline: Definition of Apology The Analogy of the Two Blindfolds Apology of Impact Vs Intent Five Languages of Apology Expressive vs Receptive Apology Languages How to Encourage Apology from Others Forgiveness is Not Necessarily Forgetfulness Set Realistic Expectations of Apology from Others Speak Others’ Languages of Apology Definition of Apology   Acknowledgement and expression of regret, repentance or remorse for having caused someone’s hurt or harm. “Hurting people hurt people:” When we’ve been hurt, we end up hurting others through the Defense Mechanism of Displacement - Redirecting one’s hurt from a person and “taking it out” on another person.  This can be done intentionally or unconsciously. The Analogy of the Two Blindfolds Two people were told by a facilitator to take turn going into a room while blindfolded and feel what’s in the middle of the room.  The first person went in and felt what was in the room and said it was a tree trunk, becaus...